Empact Parcel is an authorized DHL Express agent. We set up official DHL Express accounts tied to our exclusive enterprise pricing — delivering better rates, 2–3 day door-to-door global transit, and carbon-neutral shipping through DHL Express GoGreen.
Because Empact Parcel holds authorized agent status, we cannot back-sell into existing DHL Express customers. Our program is exclusively available to shippers who are currently on UPS or FedEx for their international parcel lanes — importers and exporters alike.
Simply provide your new DHL Express account number — set up by Empact Parcel — to your overseas suppliers and vendors. Instruct them to ship DHL Express and bill to your account. That's it. No new software, no operational overhaul.
We give you access to ShipBoss, our dedicated shipping portal for DHL Express clients. Quote, book, and track your international DHL Express shipments — all in one place, all at your authorized enterprise rates.
Whether you're bringing goods in or shipping products out, the same enterprise DHL Express account supports both directions. One account, one relationship, one rate structure.
Production-tied international parcel flows — replacement parts, samples, dealer networks — move more cost-effectively on enterprise DHL Express pricing than on the negotiated UPS or FedEx rates most manufacturers are running today.
Brands selling internationally or sourcing from overseas suppliers can access the same enterprise economics that large shippers use — without the volume commitments they required at UPS or FedEx.
Operators and distributors moving cross-border parcel volume across multiple clients or SKUs can consolidate onto a single enterprise DHL Express program with consistent, competitive pricing.
DHL Express is the world leader in international parcel. Our authorized agent status means your account is tied directly to enterprise pricing you won't find by calling DHL Express directly or staying on UPS and FedEx.
If your business imports shipments to the US, this program requires almost no operational change on your end.
"The easiest operational change they've ever made" — that's how DHL Express describes the importer experience, and we've seen it firsthand with every client we've onboarded.
If your business ships parcels out of the US internationally, we give you access to ShipBoss — our dedicated client shipping portal.
ShipBoss access is included with your program — no additional software subscription or setup fee.
GoGreen is DHL Express's carbon-neutral shipping program, and it's included on every single shipment processed through your Empact Parcel–managed account. You don't have to opt in, pay extra, or manage anything separately.
Clients in our DHL Express program have direct access to both DHL Express customer support and the Empact Parcel team. You're never navigating a problem alone or waiting in a generic queue.
As an account holder, you have access to DHL Express's global customer support team for shipment-level inquiries, tracking escalations, and service questions.
For anything account-related, billing, onboarding questions, or program optimization — you have a direct line to the Empact Parcel team who knows your account and your shipping profile.
Share recent international shipping invoices or a shipment report. We confirm program fit and calculate your projected savings vs. your current UPS or FedEx rates.
We model your lane-by-lane profile against our exclusive DHL Express authorized agent pricing. You see the exact delta before committing to anything.
We establish your official DHL Express account tied to enterprise pricing. Importers get their account number to hand to suppliers. Exporters get ShipBoss access. Typically 24–48 hours.
Start shipping. Every shipment runs at enterprise rates, with GoGreen carbon-neutral coverage applied automatically and dual support from day one.
A global industrial manufacturer was running an unstable international parcel setup through FedEx with inconsistent invoicing and no lane-level visibility. We transitioned them into a DHL Express program — pilot lane first, then full rollout across import and export lanes.
Send us 30–90 days of international parcel invoices. We'll compare lane by lane against our exclusive DHL Express enterprise pricing and show you exactly what you'd save — and how much faster your shipments would move.
Get a savings review